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32057caf4598d060's avatar
32057caf4598d060
Seasoned Newcomer
4 months ago
Solved

City Living

Hi can anyone tell me if City Living works. I have island living already and i did all the suggested comments to get city living back.  And is there a way to get the purschase refunded if that addon is no longer in service

game packs
  • EA_Solaire's avatar
    EA_Solaire
    4 months ago

    32057caf4598d060 

    Let's try the following:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

4 Replies

  • Lazlo3o's avatar
    Lazlo3o
    Rising Novice
    2 months ago

    It was not replaced by Island Living. Otherwise, I would be able to play island living which I can not. Thats how a “replacement” works. It takes the place of something. So I should be able to play it. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    32057caf4598d060 

    Let's try the following:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims
  • 32057caf4598d060's avatar
    32057caf4598d060
    Seasoned Newcomer
    4 months ago

    I do still own it when I try to re-download it,it said I already have it, yes I do play it Ps5

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi 32057caf4598d060 

    Are you playing on PlayStation? If you were previously accessing City Living through PlayStation Plus, this is expected. 

    The City Living DLC was removed from PlayStation Plus and replaced by Island Living.

    If you don't own City Living, you'll need to purchase it if you wish to continue playing with that content. 

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