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32057caf4598d060's avatar
32057caf4598d060
Seasoned Newcomer
27 days ago
Solved

City Living

Hi can anyone tell me if City Living works. I have island living already and i did all the suggested comments to get city living back.  And is there a way to get the purschase refunded if that addon is no longer in service

game packs
  • EA_Solaire's avatar
    EA_Solaire
    23 days ago

    32057caf4598d060 

    Let's try the following:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    23 days ago

    32057caf4598d060 

    Let's try the following:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims
  • 32057caf4598d060's avatar
    32057caf4598d060
    Seasoned Newcomer
    25 days ago

    I do still own it when I try to re-download it,it said I already have it, yes I do play it Ps5

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hi 32057caf4598d060 

    Are you playing on PlayStation? If you were previously accessing City Living through PlayStation Plus, this is expected. 

    The City Living DLC was removed from PlayStation Plus and replaced by Island Living.

    If you don't own City Living, you'll need to purchase it if you wish to continue playing with that content. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,437 PostsLatest Activity: 7 minutes ago
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Hi can anyone tell me if City Living works. I have island living already and i did all the suggested comments to get city living back.  And is there a way to get the purschase refunded if that addon is no longer in service

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Hi can anyone tell me if City Living works. I have island living already and i did all the suggested comments to get city living back.  And is there a way to get the purschase refunded if that addon is no longer in service

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go?","conversation":{"__ref":"Conversation:conversation:12127131"},"id":"message:12127131","revisionNum":1,"uid":12127131,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"author":{"__typename":"User","uid":5507550,"login":"48kasy987hqv","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-04-24T19:12:48.959-07:00","lastPublishTime":"2025-04-24T19:12:48.959-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community 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City Living","moderationData":{"__ref":"ModerationData:moderation_data:12072776"},"body":"

I do still own it when I try to re-download it,it said I already have it, yes I do play it Ps5

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"96","kudosSumWeight":0,"postTime":"2025-04-01T19:50:57.842-07:00","lastPublishTime":"2025-04-01T19:50:57.842-07:00","metrics":{"__typename":"MessageMetrics","views":26},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-consoles-en/message:12065352/message:12072776","repliesCount":1,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:12077148":{"__typename":"ModerationData","id":"moderation_data:12077148","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:12077148":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:188792"},"id":"message:12077148","revisionNum":1,"uid":12077148,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"parent":{"__ref":"ForumReplyMessage:message:12072776"},"conversation":{"__ref":"Conversation:conversation:12065352"},"subject":"Re: City Living","moderationData":{"__ref":"ModerationData:moderation_data:12077148"},"body":"

32057caf4598d060 

\n

Let's try the following:

\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"243","kudosSumWeight":0,"postTime":"2025-04-03T08:42:38.416-07:00","lastPublishTime":"2025-04-03T08:42:38.416-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":22},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-consoles-en/message:12065352/message:12077148","repliesCount":0,"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"243","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:12072776":{"__typename":"ModerationData","id":"moderation_data:12072776","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:12068141":{"__typename":"ModerationData","id":"moderation_data:12068141","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12068141":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:188792"},"id":"message:12068141","revisionNum":1,"uid":12068141,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"parent":{"__ref":"ForumTopicMessage:message:12065352"},"conversation":{"__ref":"Conversation:conversation:12065352"},"subject":"Re: City Living","moderationData":{"__ref":"ModerationData:moderation_data:12068141"},"body":"

Hi 32057caf4598d060 

\n

Are you playing on PlayStation? If you were previously accessing City Living through PlayStation Plus, this is expected. 

\n

The City Living DLC was removed from PlayStation Plus and replaced by Island Living.

If you don't own City Living, you'll need to purchase it if you wish to continue playing with that content. 

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