Forum Discussion

Seasoned Newcomer

8 months ago

Constantly repeating Error code CE-113505-5 in the downloads Playstation 5.

Also some of my add ons have the shopping Icon on them even though I own them. I think it's an account problem? I've tried absolutely everything on my end and nothing fixes this. Completely del...

Community Manager

8 months ago

Hey there Crynalles

Let's give these steps a try first, let me know if you're still seeing this error or you can't access your DLC:

Restore the licenses on your console
Go to your Game Library
Scroll to Your Collection
Select The Sims 4
Scroll down to Add-Ons and locate your DLC here
Select the DLC in this list and select Install
When the download finishes, let your new content install and restart The Sims

AR_Team10
Rising Newcomer
8 months ago
Still doesn’t work.
- EA_Solaire
  Community Manager
  8 months ago
  AR_Team10 In that case please reach out to PlayStation support directly so they can look into this a bit further with you and see what's causing this error.