Forum Discussion

Monelle19's avatar
Monelle19
Rising Novice
1 month ago

DLC's gone?

So, I have lost A LOT of my DLC's on my sims playstation 5. I owned almost every single pack and they just started saying that I dont own them any longer. 

For example currently it says I own island living but is also saying I have to re purchase it. Thats a lot of money. It makes me not want to re purchase. 

Can anyone help me please 🙏 

15 Replies

  • Crocodile13245's avatar
    Crocodile13245
    Seasoned Novice
    25 days ago

    I checked add ons but it is saying I haven't got them downloaded and just saying the price. I checked the transaction history and I bought them on the same account. I have attached growing together which I already bought onto the picture. 

    Any other ideas?

  • RheaFallout's avatar
    RheaFallout
    Seasoned Ace
    25 days ago

    What happens when you click on the price to buy it, does it throw up an error message on the PS store "this content is unavailable" or something similar or does it let you get as far as the checkout process as if you are about to proceed to buy it again? 

  • Crocodile13245's avatar
    Crocodile13245
    Seasoned Novice
    24 days ago

    It says I can buy it again but I think if I did buy it, it would say it's downloaded already even though it's not.

  • RheaFallout's avatar
    RheaFallout
    Seasoned Ace
    24 days ago

    Oh no yeah I wouldn't go any further if I was you just in case it does take your money again 😮 I only asked because every time my husband has tried to download anything from his game library it takes him to the PS store and acts like he's never owned it and when he clicks on the price as if he's going to buy it, it throws up the message that "this content is currently unavailable" and it's happening with every game he's spent money on 🤔

    Have you logged into your EA account to check if your EA account is still linked to your PSN account? 🙂

  • Crocodile13245's avatar
    Crocodile13245
    Seasoned Novice
    21 days ago

    It's still linked to my PSN account. I hope this gets patched 🫩