DLC's gone?
So, I have lost A LOT of my DLC's on my sims playstation 5. I owned almost every single pack and they just started saying that I dont own them any longer. For example currently it says I own island...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHeya Monelle19 1a07f1058bbd2202 Crocodile13245
First please check that all your DLC is fully installed to your console with the steps here:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
If you're still being asked to purchase these packs, please check the transaction history on your PSN account to verify that you're logging into the same account you had originally purchased these packs on.
I checked add ons but it is saying I haven't got them downloaded and just saying the price. I checked the transaction history and I bought them on the same account. I have attached growing together which I already bought onto the picture.
Any other ideas?
What happens when you click on the price to buy it, does it throw up an error message on the PS store "this content is unavailable" or something similar or does it let you get as far as the checkout process as if you are about to proceed to buy it again?
It says I can buy it again but I think if I did buy it, it would say it's downloaded already even though it's not.
Oh no yeah I wouldn't go any further if I was you just in case it does take your money again 😮 I only asked because every time my husband has tried to download anything from his game library it takes him to the PS store and acts like he's never owned it and when he clicks on the price as if he's going to buy it, it throws up the message that "this content is currently unavailable" and it's happening with every game he's spent money on 🤔
Have you logged into your EA account to check if your EA account is still linked to your PSN account? 🙂
Featured Places
