Solved
Expansion packs disappearing/ need repurchasing
Hi I play on PS4 and loaded into my game this morning and as I clicked to load my last played household it popped up with a notification saying that 3 expansion packs were missing but when I was playing the game yesterday it was fine. Now it’s showing that I have to repurchase the expansion pack all over again and I refuse to pay for them again… can someone explain why this has happened please
Hey there ShenShen_SD
Let's give the following steps a try to be sure your DLC is all fully installed:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
