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mamdragon415's avatar
2 years ago

Loading households returns me to world map

My son and I play Sims4 on xbox one s with zero mods and we generally have no real issues but as of the beginning of September 2023 I have no access to our households and therefore cannot play. I've tried multiple times to load every single one of the households and all that happens is I get booted back to the worlds map. I have restarted my console multiple times, checked it for updates, etc. and none of the fix suggestions I've found on here so far help at all. I'm not even sure at this point if trying to fix this issue by uninstalling/reinstalling the game is worth the time. Any ideas, please?! 

17 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @2315644 

    You need to start a brand new save file (not a new household within the same save file) and test this with a brand new family. If you see any error codes on a brand new save file, please let me know. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @2315644 

    From the main menu of The Sims, instead of clicking on Load Game, or resume, you're going to select New Game. This will load a brand new save file, and you can create a new family to test out. 

  • 2315644's avatar
    2315644
    2 years ago

    does the new family have to be new or can I put the same family in there?

  • 2315644's avatar
    2315644
    2 years ago

    I think I found out what it is I think it’s my house it’s self I don’t think it’s the household.

  • 2315644's avatar
    2315644
    2 years ago

    Thanks for not responding it’s been a month I tried asking u a quick question but nvm I guess

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @2315644 

    Apologies for the delay on this.

    If it's the house that's causing the issue, try bulldozing and replacing this lot, or placing this house on a different lot instead. 

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