Forum Discussion

ashrythh's avatar
ashrythh
Rising Newcomer
1 day ago

Missing early purchase content

My partner has discovered that since the update his early access context from Royalty and Legacy is missing. The training dummy and lantern aren’t in the catalog when searching and have disappeared from his build

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    Hi ashrythh​ 

    Are you game sharing, or are you currently playing on the same account that originally purchased Royalty & Legacy? 

    The preorder content would only appear on the account that purchased the pack- it does not share across accounts. Please look over the transaction history on your PlayStation to verify that you're logging into the correct account. 

  • ashrythh's avatar
    ashrythh
    Rising Newcomer
    2 hours ago

    Hi! We are not account sharing. His account had pre-ordered Royalty and Legacy and received the extra content. It has been deleted since he updated the game. He is logged in to the correct PlayStation account