I just hopped on my Xbox One to check out the most recent updates and found that every single save file has been deleted. All downloaded content, thousands of hours of world-building and gameplay over the years - gone. What is this nonsense? Can they even attempt to fix this or am I permanently deleting this game? I’m pissed off beyond belief.
Exact same thing happened to me. I am beyond pissed. I just played a few days ago, when I opened the game it was still in the last household i played. I was prompted to restart my game so I did and everything updated then I see that all of my saves are gone. Generations and years of playing these households gone.
This happened to me too. I updated last week but didn't actually try to play until today. When I loaded in the whole game had reset. I even had to agree to terms and conditions again. Ten years of game play gone.
Community Manager
