Packs

Hello I play the sims 4 on my ps5 and I had to delete it and reinstall the game because i bought and downloaded growing together it was around the time where sims was in the middle of dropping the enchanted by nature pack and after the game finished downloading I went into sims to try to play and 6 of my packs we’re gone and saying that I no longer own them after I bought them with my own money and my game also won’t update completely that and growing together says it’s downloaded but it’s not in the game which is very confusing when I load into sims it says it’s something wrong with the internet but it’s not at all do you think you can help me with that I put almost over 200$ into those packs I just want them back 😭my Sims background won’t even load into as the new expansion pack background