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Korb782's avatar
Korb782
Rising Newcomer
14 days ago
Solved

Sims 4 (xbox series X) Crashing on load up

Shortly after an sdx drop for pride my game has become completely unplayable. The game started crashing after coming out of cas initially, then a hour or so later refused to start. I’m on a faultless Xbox series X. The issue occurs a few minutes into loading the game onto the main menu. It gets past the press A to start screen. Finishes loading the bar and then when on the screen with the spinning plumbob goes black and crashes onto the Xbox dashboard. No error code is given and no attempts to restart or reinstall the game is working. It’s been like this for 4 days now as of posting

  • Hello,

    This issue is being tracked in the open report here. Please be sure to add your information into this current thread to help us further track and review this. Thanks!

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hello,

    This issue is being tracked in the open report here. Please be sure to add your information into this current thread to help us further track and review this. Thanks!

  • Korb782's avatar
    Korb782
    Rising Newcomer
    13 days ago

    RIGHT, it’s very frustrating. Tried everything but nothing is working, hoping it fixes itself in time. Or the next patch solves it.

  • YES! I open the game, hit “play game” and it crashes out EVERY TIME. I haven’t been able to play since the pride release either. I restarted my computer and repaired the game and nothing. So frustrating. 

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