Unable to Edit or Transfer Sims within CAS PS4/PS5 Console

Yesterday in the middle of my toddler sim aging up into a child. I was unable to edit them or transfer any one of my sims in CAS. The options to do these things are completely grayed out. Please help...

crashing

expansion packs

game packs

New Traveler

1 month ago

It resolved after I made them travel to Batuu! Thank u so much for your help!

EA_Solaire

Community Manager

30 days ago

latrenofficial Thanks for the update on this, so glad to hear it's working again now for you :)

If you run across any other issues, be sure to let me know!

latrenofficial
New Traveler
29 days ago
Hi There!
It’s happening again, I’m not sure why it keeps happening whenever a sim ages up.
latrenofficial
New Traveler
28 days ago
Still happening, traveling Batuu isn’t solving it this time. I’m still unable to edit or transfer my sims in CAS :(