Forum Discussion

4 years ago

❗️macOS Monterey and new Sims 4 update - crashing problems

I have just updated my Mac OS system to Monterey. Today I went to play the Sims 4 and was also prompted to update the game. Since doing this I have tried to play 4 times and each time the game has fr...

mac

beatemup2

4 years ago

I did everything from completely uninstalling and reinstalling and it still crashes.

I'm on an iMac pro.

Bluebellflora

Hero+

4 years ago

@beatemup2

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

There was an issue with iMac Pros and the Vega GPUs https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Freezing-possible-system-lockup-on-Macs-with-AMD/m-p/9578876#U9578876

jaguar0122
4 years ago
Hi, do you know of any issues with the game and MacBooks running Monterey with the M1 chip? I looked in this thread and am only seeing posts from players with the Intel chip. I haven't updated to Monterey yet, because I don't want to have any problems with The Sims 4, but I would like to do the update soon.
My specs are:
macOS Big Sur version 11.6
MacBook Air 2020
Apple M1 Chip
Memory 16GB
- Bluebellflora
  Hero+
  4 years ago
  @jaguar0122
  
  Yes, have a look in the compiled list of Mac specific issues stickied in this Mac forum https://answers.ea.com/t5/Technical-Issues-Mac/Compiled-list-of-Mac-specific-issues/m-p/9346384#M36711
  - kparko
    4 years ago
    Hi All,
    I hope I've posted this on the correct thread.
    Having issues with sims 4, I've removed all my saves and started fresh, also repaired game and it just freezes. I need to force quit the game.
    My specs are:
    Many thanks.