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Anonymous's avatar
Anonymous
10 years ago

Cannot uninstall the sims 4 (MAC)

I press the uninstall button, but nothing happens. 

I want to know what might be wrong with my origin game/computer. I've re-installed Origin Client, used ccleaner to clean origin and apps on my mac , and nothing has happened. I have logged on and off of my account but nothing. 

So if you know anything that might help, please say. Thank you.

and a less urgent topic, Would I loose my expansion pack if I uninstall the game. 

I also just downloaded the expansion pac "get together" yesterday, would that be another reason why this might've happened?

Thank you fellow simmers ❤️

mac

3 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    10 years ago

    @Zoeno3

    Clean up apps are one of the worst apps you can use on your Mac, they often get rid of system files that they shouldn't and can potentially render the operating system unstable.

    Firstly, right click on the game in your Origin games library and select Repair Game. If your game still won't work manually uninstall Origin, drag the Sims 4 from your Applications folder to the Trash, drag the Sims 4 folder from Documents > Electronic Arts onto your desktop (this is your user data like saves, CC etc.). Empty your Trash, restart your Mac then redownload Origin and Sims 4 then the EPs/SPs/GPs you have.

    How's that?

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