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maktheknife12's avatar
maktheknife12
6 years ago
Solved

Can't load game after update, takes forever

Updated my game today and now when I start game the screen goes black and I can't do anything (example adjust volume, display brightness), after about 10 minutes the main screen finally loads then takes forever to go into game. Still haven't been able to actually load a household. My game used to load super fast and I have no clue how to fix this. Please help.

mac
  • dzm06's avatar
    dzm06
    6 years ago
    @maktheknife12 A bunch of players have reported a problem with configurations very similar to this (15" Macbook Pro running macOS Sierra (1012.6)). They have all reported that the problem went away when they upgraded to macOS High Sierra (10.13) or newer (the most recent version of macOS is Catalina, 1015).

    Would you be willing to try upgrading to High Sierra or newer and letting the forum know if it fixes the problem?

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  • dzm06's avatar
    dzm06
    6 years ago
    @maktheknife12 A bunch of players have reported a problem with configurations very similar to this (15" Macbook Pro running macOS Sierra (1012.6)). They have all reported that the problem went away when they upgraded to macOS High Sierra (10.13) or newer (the most recent version of macOS is Catalina, 1015).

    Would you be willing to try upgrading to High Sierra or newer and letting the forum know if it fixes the problem?
  • maktheknife12's avatar
    maktheknife12
    6 years ago

    It worked! I updated to Catalina and it took a little longer to load but it did.

    Thank you so much for your help!

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