I've managed to reproduce this too both in an existing save and a brand new game. Please can you provide more information about your Mac. Instructions on how to do so and what is required here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Could you please load your game and recreate this issue. Whilst your game is still running open Activity Monitor and sort by %CPU so Sims 4 is at the top - how high is it? Could you please then click on the memory tab and see how much RAM the game is using? My game ramped up to 210% CPU and 3.15Gb RAM. I play on a MacBook Pro and the fans really kicked in to cool it down.
EA StaffHello @Bluebellflora @Jessycaz
I'm not seeing this issue on my Mac. Could you share a video or screenshot?
Here you go:
The counter can be moved around once the surface object has automatically been moved to the inventory but as soon as you click the Undo button the glitch occurs. Undo doesn't work and the counter can't be placed. Fans then ramp up to cool down my Mac and CPU and RAM increases. Force Quit is the only way to close the game.
macOS High Sierra 10.13.4
2017 15" MacBook Pro
3.1 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 560 4096 MB
Intel HD Graphics 630 1536 MB
- All Expansion, Stuff and Game Packs to date.
- No antivirus or firewall.
- Repairing doesn't fix it.
- Brand new Sims 4 folder created, issue still present.
EA StaffThe video was very helpful 🙂 . We'll look into it. Thank you!
