Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most Current
What expansions, game packs, and stuff packs do you have installed? A few of the game expansion and stuff packs but not all.
Steps: How can we find the bug ourselves? Try yourself
What happens when the bug occurs? The game freezes. Cursor just sits loading and loading.
What do you expect to see? I try to place a bed on the new platform and the game immediately freezes.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I was sooo excited for the new Platform Update because I couldn't wait to put a bed on a platform! Low and behold after updating, repairing, closing and reopening Sims 4 the game *continues* to completely freeze on my Mac every time I build a Platform and place a bed on it. Please tell me how to fix this, I am so disappointed.
Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162
- 5 years ago@crinrict ok thanks!
- ash-sulsuldagdag5 years agoRising Scout
Version 10.13.6 (17G14033)
MacBook Air (13-inch, 2017)
Processor 1.8 GHz Intel Core i5Memory 8 GB 1600 MHz DDR3
Graphics Intel HD Graphics 6000 1536 MB
Normal (as far as I know?)
No antivirus
Yes
No Mods
Opened to save file, quit when I pressed play on a household. - 5 years ago
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur?It happened for the first time todayWhat is your current game version number? 1.68.154.220
What expansions, game packs, and stuff packs do you have installed? I have all the packs except for luxury party, perfect patio, and journey to Batuu.
Steps: How can we find the bug ourselves? IdkWhat happens when the bug occurs? It immediately closes the game without saving.
What do you expect to see? I dont want anymore crashes.
Have you installed any customization with the game, e.g. Custom Content or Mods? I used to have some but I took them out before updating the game and I dont currently have any.
Did this issue appear after a specific patch or change you made to your system? I'm not sure
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