Forum Discussion

oraure's avatar
3 years ago
Solved

Game crash sims 4 after 1.90.375.1220 update

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.90.375.1220
What expansions, game packs, and stuff packs do you have installed? I only have the Werewolf Pack
Steps: How can we find the bug ourselves? Since the latest update from 08/22, my game keeps crashing.
What happens when the bug occurs? The day of the update, the game worked well, no problems, and the next game, it kept crashing. Now, when opening the game, it crashes but at random moments. Sometimes its while being on the menu, sometimes its when I log in a game, sometimes it crashes an hour after I started to play. And its getting annoying because I can't use the game.
What do you expect to see? My game to work correctly without any crash.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.90.375.1220

My CC worked perfectly fine, even right after the update. And then litteraly the next day, my game started to crash every time, at random moments. Sometimes I can play for an hour before it crashes, and when I re open the game, it crashes the second the main menu appears.

  • oraure's avatar
    oraure
    3 years ago

    @Bluebellflora 

    Hey, yes my game is updated. But I think I fixed the problem. I downloaded Sims 4 Studio. I updated and cleaned my entire mod folder. Since that, the game didn't crash once. 

    Thanks for trying to help me and because you took your time to answer.

    😊

4 Replies

  • @oraure 

    Current patch level is 1.91.186.1230. Move your Mods folder to the desktop, trash the localthumbcache.cache file, backup your saves, update the game.

  • oraure's avatar
    oraure
    3 years ago

    @Bluebellflora 

    Hey, I did exactly that, and I thought it was good because I played for like 3 hours and 30 min in a row. But then the game crashed again. 

    It definitely stayed longer than the previous tests tho.

  • oraure's avatar
    oraure
    3 years ago

    @Bluebellflora 

    Hey, yes my game is updated. But I think I fixed the problem. I downloaded Sims 4 Studio. I updated and cleaned my entire mod folder. Since that, the game didn't crash once. 

    Thanks for trying to help me and because you took your time to answer.

    😊