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SimsPlayerNL's avatar
SimsPlayerNL
Seasoned Newcomer
4 days ago

Game crashes when viewing the house from a certain angle

Hello 🤗

I have been busy building and I realised that the game always crashes when I view the house from a certain angle. I never had this issue before. 

I run the game on a MacBook. Below, I've attached the LastCrash file, in case anyone understands what it says: why is my game crashing? 

Many thanks in advance! 💚

2 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 days ago

    SimsPlayerNL​ 

    Please test your save in a completely clean Sims 4 folder. Rename the current one to The Sims 4 Old, launch the game so a new one is created, quit at the main menu, COPY one of your saves from the Old folder into the new Sims 4 > saves folder then launch the game. Load your save, go to the build and see if it still crashes when you view the house from the same angle.

  • SimsPlayerNL's avatar
    SimsPlayerNL
    Seasoned Newcomer
    4 days ago

    It appears as if the attachment wasn't posted. The file says: 

    <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>6faa0de458a45cb568b6cdcb</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-02 11:00:34</createtime><buildsignature>Local.Unknown.Unknown.1.117.227.1230-1.200.000.673.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1191648</categoryid><stack> 0x1191648 0x688c 0x78a3c 0x77c70 0x1a5cb0 0x17ad70 0x1a69bc 0x199cc 0x1426210 0x140cdfc 0x140d66c 0x141859c 0x1b1c774 0x1b0ccac 0x1b30798 0x1b30130 0x1b4dad0 0x1b4775c 0x1b450e8 0x1b4416c 0x1b437d0 0x13cd9cc 0x13cd46c 0x13cd39c</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 135.37<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0xae03c339<br />LoadingScreenActiveFlag: 0<br />Origin Version: 13,539,0,6052<br />Modded: True<br />SystemInfo: Mac OS X Version 15.6.1 (Build 24G90) GPU: Apple M1 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br /><br />(baseaddr) 0x1042fc000,'The Sims 4' 0x19c059000,'libsystem_pthread.dylib' 0x19bef0000,'libsystem_c.dylib' 0x19bef0000,'libsystem_c.dylib' 0x1a745e000,'Metal' 0x1a745e000,'Metal' 0x1a745e000,'Metal' 0x1a745e000,'Metal' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4' 0x1042fc000,'The Sims 4'(/baseaddr)</contextdata></report>