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mikala1245's avatar
3 years ago

Game crashing upon start up!

My game crashes upon start up. The blue screen comes up with the Sims 4 logo and the music plays, but after a couple of seconds the music is cut off and it crashes completely. 

I've tried: 

  • Uninstalling and reinstalling Origin
  • Emptying Origin Cache and reinstalling
  • Emptying game cache
  • Moving mod folder to desktop and restarting the game to create a different mod folder
  • Resetting origin and reinstalling origin
  • Repairing Sims 4 game in origin app
  • Updating macbook and graphics driver

I've done everything and it still crashes! I noticed that my game started crashing after updating my game shortly after the high school pack came out. The update threw my game for a loop. Everyone told me to update again once the newest update came out and I did. Game still crashes. 

I attached a lastcrash report and an error report from my macbook.

My Macbook Specs: 

MacBook Pro 16 inch, 2021

Apple M1 Pro

16GB

Startup Disk: Macintosh HD

macOS: Ventura 13.0

Please help!

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