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Bluebellflora
2 years agoHero+
Follow these steps to launch a new clean game. Does it load? https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
2 years ago
@Bluebellflora Hey! I’ve been having the same problems as OP and I just followed these instructions but still unable to open the game. I’m on the EA app and when I try to launch the game it says failed to launch due to a problem on their end. No new sims folder repopulated in electronic arts either
- 2 years ago
You know what I think following all of those options from the instructions you had attached. This didn’t seem to work but all of a sudden a repair button also popped up in the app. I clicked that and tried to launch again and it opened!!
Ive been struggling since the switch and this may have solved my issue completely so thank you SO much.
I will update again if moving my files back slowly works.
THANKS!!
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