Game not loading since EA app download
Since doing the switch from Origin to EA- my game won't play. Everything is downloaded on the EA app, the expansion packs and stuff packs and extras but when I try to open the game it keeps telling ...
Forum Discussion
@Bluebellflora Hi! I am going in circles and have been working on this issue for weeks and I don't know what else to do. I was using Origin on my Mac for a long time to play Sims and I did play with mods/cc, however, since the switch to EA app, i have not been able to play Sims at all! I use an external hard drive to play.
My problem right now is that the game will not launch. It says everything is downloaded and ready, I press play, and the game just bounces in the dock for a few seconds before returning to the EA app. No messages or errors pop up.
BUT- Initially- I did have an issue with downloading any of my add-ons. It took me several weeks to find the solution to this problem, and it turns out it was because I had some Origin things still floating around in the background-- once cleaning this up, I have been able to successfully download all of my packs, stuff, kits, etc. Everything is downloaded but now it will not launch.
I have removed all of my mods, CC, even all of my saves. I renamed my Sims 4 folder to begin with a new clean game, I have repaired the game multiple times (like too many to count) both manually by following (I think yours?) instructions, as well as repairing through the EA App. I have uninstalled and reinstalled the game multiple times, I have restarted my computer and EA app multiple times, I have quit the EABackgroundService thingy on the Activity Monitor, I have done truly everything I can think of. Please, please help me. I don't know what else to do at this point except buy a new laptop!! Thank you!!!
@lunalove51916
When you renamed the Sims 4 folder and relaunched the game, how far into the loading and playing process did you get?
When you renamed the Sims 4 folder and relaunched the game, how far into the loading and playing process did you get?
The same amount of progress! It acts like it is going to launch because the Sims 4 icon goes to the dock and bounces, but then it just disappears and returns to the EA App. No window ever appears for the Sims, just the icon going to the dock.
- @lunalove51916
Ok. In System Settings > Privacy & Security what permissions are enabled for the game in Files & Folders and Full Disk Access?Hi there @Bluebellflora
I have attached images showing what my settings are for permissions enabled for the game in Files & Folders and Full Disk Access!
