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Str8Readytobang's avatar
Str8Readytobang
5 years ago
Solved

Game updated but not giving updated content/game play

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.67.45.1220 What e...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago

    @Str8Readytobang @panda070217 

    Thanks both. The reason I asked for the Config files was to check your game version number and also your specific Mac model. You're both running the Legacy Edition as confirmed by the 1620 in the patch number 1.68.154.1620. Your Macs are both 2011 models and cannot run the current version of the game. Legacy Edition, even though it appears to update, doesn't receive any updates which is why you do not have any new content and features in your game.

    For more info on the Legacy Edition - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/td-p/8420037

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@Str8Readytobang

Do you have your Config.log file please? It helps to see your game version, settings and Mac info.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Str8Readytobang

    In the Sims 4 folder where your saves and other game files and folders are stored.
    • Str8Readytobang's avatar
      Str8Readytobang
      5 years ago
      === Application info ===
      Name: Sims4
      Version: 1.68.154.1620
      Build: Release
      === Rating info ===
      GPU: 1 GPU Memory: 2 CPU: 3 RAM: 3 CPU Speed: 2300 Threading: 3
      Adjusted CPU: 3067 RAM: 4096 Adjusted RAM: 3584 Cores: 2
      === Machine info ===
      OS version: Mac OS X Version 10.11.6 (Build 15G21013)
      OS prod type:
      OS major ver: 10
      OS minor ver: 11
      OS SP major ver:
      OS SP minor ver:
      OS is 64Bit: 1
      CPU: MacBookPro8,1
      Brand: Intel(R) Core(TM) i5-2415M CPU @ 2.30GHz
      Family: 4
      Model: 7
      Cores: 2
      HT: 1
      x64: 1
      Memory: 4096MB
      Free memory: 1031MB
      VA space: 4095MB
      User: user1
      Computer: User1s-MacBook-Pro
      === Graphics device info ===
      Number: 0
      Name (driver): Intel HD Graphics 3000
      Name (database): Mobile SandyBridge GT2+ [Found: 1, Supported: 1]
      Vendor: Intel
      Chipset: Vendor: 8086, Device: 0126, Board: 000000db, Chipset: 0009
      Driver: Intel HD Graphics 3000 OpenGL Engine, Version: 0.10.0.52
      Driver version: 52
      Monitor: 00000000
      Texture memory: 384MB
      Vertex program: 3.30
      Pixel program: 3.30
      Hardware TnL: 0
      Opt. features: +sab +a8l8 -rgba16f +r32f -bc4 -bc5 -rawz -intz
      === Options ===
      NumBoots 47
      LightingQuality 1
      GeneralReflections 1
      ObjectQuality 1
      VisualEffects 1
      PostProcessing 0
      UseUncompressedTextures 0
      TerrainQuality 1
      EdgeSmoothing 0
      TerrainSlopeScaling 0
      SimQuality 1
      ViewDistance 1
      AdvancedRendering 0
      VerticalSync 0
      UseHiDpi 0
      UiScale 100
      ResolutionWidth 1280
      ResolutionHeight 800
      ResolutionRefresh 0
      SceneResolution 2
      VisualQuality 0
      FullScreen 1
      WindowedFullScreen 0
      FrameRateLimit 200
      DisableScreensaverInFullscreenMode 1
      AudioQuality 3
      Audi🤭utputMode 1
      MasterLevel 255
      VoiceLevel 164
      SoundFXLevel 255
      MusicLevel 255
      MenuMusicLevel 140
      UISoundSXLevel 255
      AmbientLevel 255
      FocusMute 1
      MoodChange 1
      VoiceMute 0
      SoundFXMute 0
      MusicMute 0
      UIMute 0
      AmbientMute 0
      MatchSpeedStereoMusic 1
      EdgeScrolling 1
      EdgeScrollingWarning 1
      EnableTelemetry 1
      InvertHorizontalRotation 0
      InvertVerticalRotation 0
      FPInvertHorizontalRotation 0
      FPInvertVerticalRotation 0
      FPDisableCameraBob 0
      AdvancedCamera 0
      CameraSpeed 100
      FPCameraSpeed 100
      CursorSpeed 100
      CursorAcceleration 100
      ScreenshotPostUI 0
      VideoCaptureSize 1
      VideoCaptureQuality 2
      VideoCaptureSound 1
      VideoCaptureTime 0
      VideoCaptureHideUI 1
      AutonomyHousehold 3
      AutonomyDisabledForActiveSim 0
      SimsSetAgeSpeed 1
      SimsSetAgingEnabled 2
      TradSocialMenuEnabled 0
      MemoriesHelperEnabled 1
      AutoAgeUnplayed 1
      NPCReplacement 1
      TutorialEnabled 1
      MaxProtectedSims 0
      SeasonLength 1
      RainOptions 0
      SnowOptions 0
      TemperatureEffects 1
      FameStartSimsOptedOut 0
      ShowWhims 1
      ShowModListStartup 1
      ModsDisabled 1
      ScriptModsEnabled 0
      ShowOnlineNotifications 1
      AutoReconnect 1
      OnlineAccess 1
      DisableComments 0
      HideReportedContent 0
      AnimaticPack 1000
      SurveysEnabled 1
      MuteTutorialNarration 0
      EnableFTUETutorialStart 0
      === Default Options ===
      NumBoots 4294967295
      LightingQuality 1
      GeneralReflections 0
      ObjectQuality 1
      VisualEffects 1
      PostProcessing 0
      UseUncompressedTextures 0
      TerrainQuality 1
      EdgeSmoothing 0
      TerrainSlopeScaling 0
      SimQuality 1
      ViewDistance 1
      AdvancedRendering 0
      VerticalSync 0
      UseHiDpi 1
      UiScale 100
      ResolutionWidth 1517
      ResolutionHeight 948
      ResolutionRefresh 4294967295
      SceneResolution 2
      VisualQuality 1
      FullScreen 0
      WindowedFullScreen 0
      FrameRateLimit 200
      DisableScreensaverInFullscreenMode 1
      AudioQuality 3
      Audi🤭utputMode 1
      MasterLevel 255
      VoiceLevel 255
      SoundFXLevel 255
      MusicLevel 255
      MenuMusicLevel 255
      UISoundSXLevel 255
      AmbientLevel 255
      FocusMute 1
      MoodChange 1
      VoiceMute 0
      SoundFXMute 0
      MusicMute 0
      UIMute 0
      AmbientMute 0
      MatchSpeedStereoMusic 1
      EdgeScrolling 1
      EdgeScrollingWarning 1
      EnableTelemetry 1
      InvertHorizontalRotation 0
      InvertVerticalRotation 0
      FPInvertHorizontalRotation 0
      FPInvertVerticalRotation 0
      FPDisableCameraBob 0
      AdvancedCamera 0
      CameraSpeed 100
      FPCameraSpeed 100
      CursorSpeed 100
      CursorAcceleration 100
      ScreenshotPostUI 0
      VideoCaptureSize 1
      VideoCaptureQuality 2
      VideoCaptureSound 1
      VideoCaptureTime 0
      VideoCaptureHideUI 1
      AutonomyHousehold 3
      AutonomyDisabledForActiveSim 0
      SimsSetAgeSpeed 1
      SimsSetAgingEnabled 2
      TradSocialMenuEnabled 0
      MemoriesHelperEnabled 1
      AutoAgeUnplayed 1
      NPCReplacement 1
      TutorialEnabled 1
      MaxProtectedSims 0
      SeasonLength 0
      RainOptions 0
      SnowOptions 0
      TemperatureEffects 1
      FameStartSimsOptedOut 0
      ShowWhims 0
      ShowModListStartup 1
      ModsDisabled 0
      ScriptModsEnabled 0
      ShowOnlineNotifications 1
      AutoReconnect 1
      OnlineAccess 1
      DisableComments 0
      HideReportedContent 0
      AnimaticPack 1000
      SurveysEnabled 1
      MuteTutorialNarration 0
      EnableFTUETutorialStart 1

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