Forum Discussion

Anonymous

9 years ago

I need to update sims 4 but it won't let me!!!

I need to update my sims 4, it allows me to update it to about 5% and then stops and comes up with this message Origin is not able to download The Sims™ 4 to EAPatch error: unknown error 0x00002003...

mac

Anonymous

9 years ago

we are receiving this message..trying to upgrade

Origin is not able to download The Sims™ 4 to EAPatch error: unknown error 0x00002003: File write failure /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild6.package_DiP_STAGED.eaPatchTemp [Class: 3 SysErr: -1 ErrId: 8195] at (:0) Ctx: /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild6.package_DiP_STAGED.eaPatchTemp.

Please check that the location is available or cancel and restart the download to another location.

Beruthien
EA Staff
9 years ago
Hi @Fluffycat135,

The Origin team is trying to investigate this issue and they would love to see some logs for this issue.

If you are willing to help, could you please share with us the Origin logs that are located in ~/Library/Application Support/Origin/Logs ? You can upload the log files to any file sharing site and then send us the link to the files via PM (send a PM to either me or EA_Mai).

Thank you,

EA_Mage