7 years ago
I updated my mac, and my households got deleted
So I updated my mac and when I went to play my sims 4, my household was deleted and a new saved game was there. I have no idea what to do but I read comments about someone with the same problem as me...
- 7 years ago
@tinateen122 When you relaunch, the game will look like it's brand-new. There won't be any saves, or builds, or cc, or anything you've added to it since you started playing. That's fine—the goal here is to successfully load and play a new game. So create a sim or family (no need to spend much time getting things right; you'll eventually be deleting everything) and move them into a house. Play for long enough that you know the game is working correctly. Save, then quit.
Once you're out of the game, look inside Documents\Electronic Arts. You should see a new TS4 folder. Don't touch anything yet, just make sure it's there, and post back.