Lost content
I had to delete a file to open my game - userdata.lock, and now it´s all gone. How can i get it back?
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @Mettekroken deleting the file userdata.lock should have no impact on the game.
When you say it's all gone what do you mean, are you unable to launch the game or is it a case that once launched your existing game is not there?
It's no harm resetting Origin on your system as it does fix a number of issues: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Darko
@EA_Darko After resetting Origin the game will not open. It says initialization error at start up.
- EA_Darko
Hey @Mettekroken where are you seeing this error?
Is it when you launch the game or does the game launch and then the error appears?
Do you have any mods installed, if so can you go ahead and remove them all and then try again.
Darko- @EA_Darko The game will not launch at all.
I will try delete my installed mods, where can I find them? - @EA_Darko I have removed all the files in the mods file, and the game will not open when I click the game «app».
- @Mettekroken
Are you still getting the Initialisation Error message? Can you please move your whole Sims 4 folder to the desktop and then try to launch your game?
