Forum Discussion

6 years ago

Lost content

I had to delete a file to open my game - userdata.lock, and now it´s all gone. How can i get it back?

6 years ago

@EA_Darko After resetting Origin the game will not open. It says initialization error at start up.

Community Manager

6 years ago

Hey @Mettekroken where are you seeing this error?

Is it when you launch the game or does the game launch and then the error appears?

Do you have any mods installed, if so can you go ahead and remove them all and then try again.

Darko

Mettekroken
6 years ago
@EA_Darko The game will not launch at all.
I will try delete my installed mods, where can I find them?
Mettekroken
6 years ago
@EA_Darko I have removed all the files in the mods file, and the game will not open when I click the game «app».
- Bluebellflora
  Hero+
  6 years ago
  @Mettekroken
  
  Are you still getting the Initialisation Error message? Can you please move your whole Sims 4 folder to the desktop and then try to launch your game?
  - Mettekroken
    6 years ago
    @Bluebellflora Yes, still not working. I moved the sims 4 folder, and it did not work.

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