Mac "video card" error launching Sims 4

Try reading through - The Sims 4 help, troubleshooting & BUG Thread - for suggestions, or check out The Sims 4 on Mac Discussions.

@delilarain

Can you update OS X to a later version? That should sort out the the problem as it may be an AMD driver issue in Lion.

 Please help me. Im getting the video card error. Ive tried to do everything I could. HELP!!!! 

MacOs high sierra

version 10.13.6

macbook air ( 11 inch, early 2015)

Processor 1.6 GHz intel core i5

memory 4 GB 1600 MHz DDR3

Graphics Intel HD Graphics 6000 1536 MB

It was working before but the sims updated and now I cant play

Having a lot of difficulty with Origin and Sims 4:

Sims 4 was running fine on my Mac. one day, it stopped, and I keep receiving the same message. 

I will give you my Mac system info below.

MacBook Air: (Reitna 13 in 2019)

Processor 1.6 GHz Intel Core i5

Memory * Gb 2133 MHz LPDDR3

Start up Disk Mac HD

Graphics Intel UHD Graphics 1536 MB

I have not even used half of my memory

I continue to get this message:

Unable to start:

Can't run The Sims 4 with the video card in this system.

Please check that the video card meets the minimum specifications and that the latest video drivers are installed.

[0e6d1221:1df4e8dc:0000012f:912c9c10]

These are the steps I have taken

I have done reboots, even with safe reboot

I have uninstalled origin, and caches.

reinstalled

have done this multiple times

have taken all malware systems and anti-virus systems off my computer

have disabled origin in sims game

I have rebooted and un/reinstalled multiple times with the same message. 

I have done a lot of research and no results have helped. 

Let me know what I can do, if you have any ideas! Thank you!

Same problem! But I have the newest Macbook smh

Having same problem. 
can you tell me for a MAC how to get to this file that you want info from please?

ty