Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

MACbook unable to run with the video card in this system

hi, I've bought an old Mac to play sims 4 and now I've downloaded it its coming up that the video card in this system won't support the game. Is there anything i can do to resolve this?
mac
  • fons_garmo's avatar
    fons_garmo
    9 years ago

    @amymcdonald1989,

    You can't upgrade the graphics card/graphics chip on a MacBook. You need a new computer.

fons_garmo's avatar
fons_garmo
Hero (Retired)
9 years ago

Hi @amymcdonald1989,

Your MacBook is almost 10 years old. You need at least a NVIDIA GeForce 320M, 9600M, 9400M, ATI Radeon HD 2600 Pro with 256 MB of VRAM or higher, and your current graphic chip Intel GMA X3100 is not powerful enough to run The Sims 4 ☹️

P.S: I deleted the picture because it showed your Mac's serial number.

Anonymous's avatar
Anonymous
9 years ago
Thank you for that!

Totally didn't think.

Is this a matter of buying a new upgrade for the graphics? If so is this expensive and difficult to do?
  • fons_garmo's avatar
    fons_garmo
    Hero (Retired)
    9 years ago

    @amymcdonald1989,

    You can't upgrade the graphics card/graphics chip on a MacBook. You need a new computer.

    • Anonymous's avatar
      Anonymous
      9 years ago
      Poosticks ok. What's the sort of age I am looking at?

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,145 PostsLatest Activity: 8 hours ago

Community Highlights