Forum Discussion
I have Sims 3 as well as the late night and generations expansion packs and custom content. I've had these for several months but now my game has started acting weird. It would get to the page where you pick your family and it would say "Disc Authorization Failure, contact customer service". I read a few forums and they recommended uninstalling the games and reinstalling them using origin. So I did as instructed and now the game won't even load and it'll say "an unknown error has occurred". I've tried everything, restarting my computer, checking for viruses, deleting my custom content, etc. Nothing works! I've had my friend log into my origin account and it works on her computer but not mine...
Here is some info about my MacBook:
It's a MacBook Pro (mid 2012)
it's running on macOS Sierra (Version 10.12.1)
Processor: 2.3 GHz Intel Core i7
Memory: 4 GB 1600 MHz
Graphics: NVIDIA GeForce GT 650M 512 MB
Intel HD Graphics 4000 1536 MB
I only have Sims 3, Late Night, and the Loft stuff expansion, however I currently only have the original sims 3 installed. When i got to open the game, it says unknown error occurred. This problem only started after the installation of macOS Sierra.
Macbook Air
1.4 GHz Intel Core i5
4 GB 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
About The Sims 4 Technical Issues - Mac
Recent Discussions
- 44 minutes ago
- 3 hours ago
- 5 hours ago
- 11 hours ago
- 12 hours ago