Since updating my Mac to the lastest MacOS catalina sims has been unbable to open but was previously on MacOSMojave. an error box keeps popping up. origin is still able to open
@dylanlinds454 Which Sims game doesn't open? And are you getting any error messages? A screenshot would be helpful.
@puzzlezaddict The error I am seeing is
new proc failed with errno: 0x56
/Applications/The Sims 4.app/Contents/Frameworks/ActivationUI.app/Contents/MacOS/ActivationUI"
I've tried every workaround and have even re-installed Origin.
Running via terminal:
$ ./ActivationUI
-bash: ./ActivationUI: Bad CPU type in executable
I'm assuming this is just due to Apple changing something major in macOS and we'll have to wait for an update. Unfortunately, I'm unable to install Photoshop/Premiere 2018 either. :\
Ahh, looks like macOS killed 32-bit apps in Catalina. How stupid.
I hope some sort of update comes out earlier than September; ofc I understand that beta OSes wouldn't be supported, but getting the updated patch earlier (even if we had to opt-in in some way i.e. in Origin) would be helpful, especially since it's such a small component that already had a 64 bit variant before.
I am in the same boat. I am using a beta version of Mac Catalina and The Sims 4 or Origin won't open. It is very frustrating, and i open they release an update soon.
yep, same issue here, found the file with a big white cross through it ☹️
Yep, same problem here. Running the Catalina public beta. Hopefully this can be fixed soon.
I do hope this is fixed soon! I just bought Island Living and I'm super annoyed that I can't play it.
(Marked as the solution for visibility purposes - BluebellFlora)
The other option you have if you have already upgraded to Catalina is to install Mojave on a separate drive. I've written a guide here on how to do this - http://bluebellflora.com/running-32-bit-apps-after-macos-mojave/
You should still be able to download and install Mojave through the App Store at this point.
Also, EA are not obligated to fix this as Catalina is in beta. Running beta versions of operating systems is always a risk and should never be installed on your main machine.
For MacOS, Sims 4 is 64-bit...
If you want to play it without waiting so long. download Windows on your mac.and from there I can play very well sims 4.
Spoke with an EA Advisor, *snip* , Sims 4 studio team is working on fixing this and it should be back soon. I just wanna play the dang game.
EDIT bu EA_Jason: Don't try to bypass the swear filter.
And I said they're workin g on a fix. Wish I screens hotted the conversation. When I have time. I'll contact them again and provide one.
I have a serious problem with that game after I was update with Beta MacOS 13 but I can't ever play that game any more grrrr
EA Staff (Retired)Sul sul, @jblackwell19.
As you indicated your error was on a macOS, I moved your reply to The Sims Mac forum. There's some great Mac enthusiasts here who can help.
Arrenai 🐱
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Yes I did but now the activationUI is not working right now but I can’t ever understand what is that mean
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Français
How often does the bug occur? Every time (100%)
What is your current game version number? latest
What expansions, game packs, and stuff packs do you have installed? Get Together Parenthood Movie Hangout Stuff Holiday Celebration Pack Vampires Seasons Cats and Dogs Get Famous Romantic Garden Stuff Get to Work City Living
Steps: How can we find the bug ourselves? Install macOS Catalina Public Beta (10.15), update Origin and try to launch the game
What happens when the bug occurs? An error alert pop up where #username# is the current login user: new proc failed with errno: 0x56 /Users/#username#/Applications/TheSims4.app/Contents/Frameworks/ActivationUI.app/Content/MacOS/ActivationUI
What do you expect to see? Game launch properly
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Install macOS Catalina Public Beta (10.15)
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Français
How often does the bug occur? Every time (100%)
What is your current game version number? latest
What expansions, game packs, and stuff packs do you have installed? Get Together Parenthood Movie Hangout Stuff Holiday Celebration Pack Vampires Seasons Cats and Dogs Get Famous Romantic Garden Stuff Get to Work City Living
Steps: How can we find the bug ourselves? Install macOS Catalina Public Beta (10.15), update Origin and try to launch the game
What happens when the bug occurs? An error alert pop up where #username# is the current login user: new proc failed with errno: 0x56 /Users/#username#/Applications/TheSims4.app/Contents/Frameworks/ActivationUI.app/Content/MacOS/ActivationUI
What do you expect to see? Game launch properly
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Install macOS Catalina Public Beta (10.15)
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest
What expansions, game packs, and stuff packs do you have installed? Island living City living StrangerVille GetTogether Parenthood Holiday Celebration pack Perfect patio stuff Seasons Get famous Backyard stuff
Steps: How can we find the bug ourselves? Upgrade Mac to macOS Catalina Then open Sims 4
What happens when the bug occurs? Sims 4 won’t start And my Mac is saying: New proc failed with errno :0x56 /Application/The Sims 4.app/Contents/Frameworks/ActiavtionUI.app/contents/MacOS/ActivationUI Then ima try to open ActivationUI and it said : “”ActivationUI” needs to be updated.....
What do you expect to see? Sims 4
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I upgraded my Mac to MacOS Catalina
Sims 4 won’t start after I upgraded to MacOS Catalina
And my Mac is saying:
New proc failed with errno :0x56
/Application/The Sims 4.app/Contents/Frameworks/ActiavtionUI.app/contents/MacOS/ActivationUI
Then ima try to open ActivationUI and it said :
“”ActivationUI” needs to be updated.....
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? Install macOS Catalina beta, then run The Sims 4.
What happens when the bug occurs? Application The Sims 4 not launched because process stoped at opening ActiavionUI.App which is still a 32 bit application.
What do you expect to see? Please update ActivationUI.App to 32 bit to make The Sims 4 playable again. Both the Origin App and The Sims 4 App are already 64 bit application, which means you only have to update the ActivationUI.App to 64 bit.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Using macOS Catalina
Please update ActivationUI.App to 32 bit to make The Sims 4 playable again. Both the Origin App and The Sims 4 App are already 64 bit application, which means you only have to update the ActivationUI.App to 64 bit.
