New Update- Sims 4- MacOS
I am over the moon upset right now. Recently The Sims 4/EA announced that they will no longer be supporting Sims on MacOS. I happen to have a MacBook Air and I just went to play, but I can't. They to...
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I am a Mac user too! I just did the update yesterday, and I went to play sims and it lost all my progress. I am struggling with figuring out how to reset this. I have nothing in my saves folder either! Ah! I am beyond upset!
@panda11love there's a troubleshooting page for those having trouble after the Catalina OS update. Your issue sounds similar to those, but I'm not sure if it is. If it is though, you might find this page helpful:
https://answers.ea.com/t5/Technical-Issues-Mac/Info-The-Sims-4-macOS-Catalina-Troubleshooting/m-p/8291917#M20883
https://answers.ea.com/t5/Technical-Issues-Mac/Info-The-Sims-4-macOS-Catalina-Troubleshooting/m-p/8291917#M20883
Thank you! I learned that the Sims 4 will NOT play on Catalina whatsoever. So, I am currently in the process of downgrading back to Mojave. I updated the Sims as it always does, and went to play and it lost all my saves. I went to my saves folder and it’s empty. So, when I contacted EA support, he told me to update the OS on Mac. Well, here I am and it doesn’t work. I’m pretty sure I lost my whole community, houses, family and progress.
The Sims 4 does absolutely work in Catalina, you just need to do the following to stop it glitching out:
Error message - Unable to start: The Sims 4 is already running- Move your Sims 4 folder to the desktop (this resets it back to default settings but all your data is safe in the folder you moved)
- Launch the game to the main menu then quit
- Open the Sims 4 folder you moved to the desktop then the saves folder. Select all your saves and drag them into the newly created saves folder in Documents > Electronic Arts > The Sims 4
- Do the same for the Tray, Mods and Screenshots folders
Game very laggy/game freezing and cursor beach balling:
- Click on the game in your Games Library in Origin
- Click on the little cog under the Play button for Settings
- Click on Game Properties and uncheck the box for Enable Origin In Game for The Sims 4
- @Bluebellflora its just that I have an expansion pack at it was working just fine then all of a sudden its gone it says I still have it but the main menu says download to use. I'm so confused.
