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Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

Re: EA games folder not connecting to game (the sims)

@OFFICALERA

Your previous saves should be directly in Documents > Electronic Arts > The Sims 4 > saves to load.

6 Replies

  • OFFICALERA's avatar
    OFFICALERA
    4 years ago
    @Bluebellflora
    Hi, thanks for replying!
    All of the saved files, mods, everything is in the documents folder and where it should be, but is still not connecting with the game for some reason.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago

    @OFFICALERA 

    Please open Terminal and copy and paste the following command then hit Enter/Return:

    find ~ -type d -name "*The Sims 4*" 2>/dev/null

    After a little while it will return the results of the search. Please copy and paste the results in a post here.

  • OFFICALERA's avatar
    OFFICALERA
    4 years ago
    @Bluebellflora Hi,
    these are the results, I just removed my name:
    Last login: Sun Sep 19 19:08:48 on ttys000
    NAME@NAME-MacBook-Air ~ % find ~ -type d -name "*The Sims 4*" 2>/dev/null
    /Users/NAME/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4
    /Users/NAME/Applications/The Sims 4 Packs
    /Users/NAME/Applications/The Sims 4.app
    /Users/NAME/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
    /Users/NAME/Documents/Dokumenter/Electronic Arts/The Sims 4
    /Users/NAME/Documents/Electronic Arts/The Sims 4
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago

    @OFFICALERA 

    Thanks!

    This is where the game will load saves and other user data from:

    /Users/NAME/Documents/Electronic Arts/The Sims 4

    But you also have data here where the game will not load data from:

    /Users/NAME/Documents/Dokumenter/Electronic Arts/The Sims 4

    Maybe your saves are in that second location? You need to move them over to the first location.

    You're also using iCloud Drive so make sure you have optimised storage disabled otherwise at some point all your data will start getting pushed to the cloud from your Mac and then none of your saves and other user content will load - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/m-p/10242133#M45493

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