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- @ladygarnet00
You need to be logged into the same user account on your Mac that the game is installed to. More info here - https://answers.ea.com/t5/Technical-Issues-Mac/Download-error-Origin-is-not-able-to-download-Sims-4-quot-DiP/m-p/8948916#M30885 
About The Sims 4 Technical Issues - Mac
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