Forum Discussion

Re: Missing Households and Now All Sims Lost: please help!

@divazumaya

You should be putting them in:

Documents > Electronic Arts > The Sims 4

Where there are other folders such as Mods, Screenshots, Recorded Videos etc.

3 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have saves in my save folder, and the folder is located in the Sims 4/Electronic Arts folder as you recommend. Any idea why nothing is loading, nonetheless? 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @divazumaya wrote:

    I have saves in my save folder, and the folder is located in the Sims 4/Electronic Arts folder as you recommend. Any idea why nothing is loading, nonetheless? 


    @divazumaya

    The Sims 4 folder should be in the Electronic Arts folder which in turn is in your Documents folder. There should be no Electronic Arts folder in your Sims 4 folder:

    Please can you screenshot what is in your Saves folder following the file path above and add the picture here?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Sorry, I did not word my reply before clearly - the saves folder IS in Documents --> Electronic Arts --> Sims 4 --> saves 

    I have attached a screenshot of what is currently in the folder.