Forum Discussion

New Ace

Re: Origin "Hours Played" and "Last Played" not working

I discovered that Origin did update the time log, but it updates the demo game instead of the real one. Haven't touched that box for a long time, and I accidentally clicked on it then found this out.

4 Replies

Bluebellflora
Hero+
8 years ago
@samsam713

There is no demo version of the game for Mac users.
samsam713
New Ace
8 years ago
You’re right, but I have one as I also use computer with Windows. I discovered that the played time is counted towards the demo game. Though on my Mac the game is unplayable, I can still click on it to see detailed information.
luvvCT
Rising Rookie
8 years ago
Hi, I see you help a lot of people so I'm hoping you can help me. I have a mac and it's spec meet the requirements and then some. My origin won't open my Sims 4 for two months now. I have done various things to troubleshoot but to no avail. I really want to play my game. I've deleted everything and reinstalled, repaired, and reset. Nothing is working. I even deleted all my mods and cc from my laptop completely. I also deleted my original sims 4 file with my families (just in case). I just want my game to work. I don't know what to do. Can you help me?
samsam713
New Ace
8 years ago
Hi there,
Have you searched in this forum if anyone had experienced similar issue?
Was there any warning text or notification from macOS that informed you an error happened? Because from your description I find it hard to pinpoint the issue.
Hopefully we’ll get through this soon 🙂