Forum Discussion

marcelle_evans's avatar
marcelle_evans
Seasoned Traveler
6 years ago

Re: Shadowy Box Glitch Sims 4

I'm having the same issue as everyone else. I haven't tried the solution yet, but if turning off SSAO gets rid of the box, does it affect anything else in the game, like shadows that are supposed to be there? Thanks for all the help.

8 Replies

  • dzm06's avatar
    dzm06
    6 years ago
    @marcelle_evans Like all the graphics settings, this just impacts how much processing time goes into certain types of effects. What we seem to be noticing here is that some of the graphics settings are, in certain situations, triggering graphics flaws on some GPUs. The best I can offer here is "try it." Just take a few minutes and might fix your problem.
  • Ryguy2707's avatar
    Ryguy2707
    6 years ago

    @marcelle_evans As far as I can tell, turning off SSAO simply fixes the problem, with no other side effects. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @marcelle_evans

    No it won’t affect other shadows but it does also clear up other shadow glitches in the game like object shadows not displaying correctly. A good example is the decorated Christmas tree, it has a boxy outline around some of the decorations. Have a look and then disable the SSAO to compare 🙂
  • addisonc_37's avatar
    addisonc_37
    6 years ago

    Hi! I got rid of my problem a while back but today i edited my graphics and it came back. I then had a long chat with EA on how to fix it (i repaired my game, removed all cc, got a new game, moved my saves) and it’s still slightly there if i zoom in an out). Can you please help me fix it. btw all of my SSAO are enabled false so idk why it won’t work

  • addisonc_37's avatar
    addisonc_37
    6 years ago

    Hi, I used to have this problem and SSAO fixed it very quickly. About a week ago i changed my graphics and it came back. Now I don’t know how to get rid of it because SSAO is all enabled false. Is there a particular graphic settings so you can’t see the shadow? This is bothering me so much it’s making me not want to play.