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Re: Sims 4 Crashes Even After Crash Patch Update (Mac)

Hi,

I wanted to thank you for your help. I moved my save folder to my desktop, then the sims 4 folder. I started a new game and it worked just fine. When I put my saves back in, the game went back to crashing. My game would load, however, if I went to have my sims travel to another lot, the plumbob loading screen would come up and then it would crash out of the game. I have no idea at this point what to do. I don't use CC or Mods. The gallery works just fine. It only happens with the loading screen when my sims travel to a different lot. It's quite frustrating since I haven't had any crashing issues like this, even after I added Snowy Escape and had the patch update. I have all packs except the star wars one. I am wondering if my save folder is the issue however, since when I did what you asked, the game, even though it started as it was new, ran just fine. I lost all of the items in my library now as a result. My computer has always ran just fine so this is confusing. I do however appreciate your help in this matter. 

* I wanted to add, I disabled my internet and it seems to be working ok while offline, so far. Do you think it could be the Origin update that is causing this?

* ok never mind, it crashed again.

1 Reply

  • BearHugs2011's avatar
    BearHugs2011
    5 years ago

    <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>14b868509a9e570c5fd19258</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-12-10 03:20:57</createtime><buildsignature>Local.Unknown.Unknown.1.69.57.1220-1.200.000.480.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1fbea2</categoryid><stack> 0x1fbea2 0x11a3ed 0xa51f3 0xa1b2a 0xa6055 0x119eb6 0xa51f3 0xa1b47 0xa6055 0x119eb6 0xa51f3 0xa1b2a 0x11a3ed 0xa51f3 0xa1b2a 0x11a3ed 0xa51f3 0xa1b2a 0x11a3ed 0xa51f3 0xa1b2a 0xa6055 0x119eb6 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 448.43<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,89,45622<br />Modded: False<br />SystemInfo: Mac OS X Version 10.14.6 (Build 18G6032) GPU: Radeon Pro 570 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib' 0x133070000,'libpython370.dylib</contextdata></report>

    I have had several crashes after this. I repaired origin, the game too and still crashing. Any idea why my library has been deleted and how I may get it restored? Thanks, in advance