Re: Sims 4 december 2020 update: loading screen never ends

Than You for answering. When it comes to computers I can't walk and chew gum at the same time. I don't know how to do any of that stuff. I clicked on help from Origin and they called. They just told me to do a bunch of stuff I didn't know how to do. I went back after trying and asked if I could just throw away the whole game and start over as if I just bought it. I lose all of my saves but was willing if I could fix the issues. But its still doing it. So I went online to see if anyone else was having the same problem and the answer was yes, a lot. So I contacted them again and told them it's still not working and that A LOT  of others we're having the same problem. He put me on hold and came back and said that I was right, that it is a widely reported problem. And they we're looking into it. And that I would just have to wait it out and check to see when its fixed. This is so upsetting. I am a widow who lives alone, I don't drive and on top of that the covid virus. So I pretty much never leave the house except for food and doctor appts. Sims 4 is the only game I have that still works after the big change from 32 bit to 64 bit or whatever it's called. I had to send my computer to apple for 7 days for a battery exchange. I was so bored in that time I read 12 books.