Re: sims 4 for mac won't connect to gallery
Do you have the online access option under options in the game and if so, is that active ?
Do you maybe have an underage account ?
Forum Discussion
6 Replies
yes i have it. its been checked the whole time. ive even tried checking and unchecking it to see if that would help. no underage account here, im almost 23 haha
Sounds like an account issue then.
Try contacting a game advisor for help with those
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
it's unbelievable how unhelpful they were lol
Why ? Did they not find anything wrong with your account ? I mean if you can't even correctly log in ?
My gallery is no longer an option. I’ve tried everything, and contacted EA 6 times. I am on an adult account, have never downloaded cc, have change my password thousands of times, and have deleted that dumb sims folder many times. No one’s been able to help and I am very frustrated. I used to post sims and I finally got a lot of likes and downloads but then it just vanished. I have no option to link my EA account in the settings menu within the game either. I used to play all the time but honestly being unconnected has been so frustrating and aggravating I feel defeated. Please help🥺
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
