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How did you get it working? I have been having this issue for a while now, I even bought my own Sims 4 and stopped using my friends to see if that helped. It didn't ☹️
I just made a new user account and it worked.
Click on Apple icon at top right of screen
Go to System Preferences
Choose Users and Groups
then make a new user (i made mine an Administrator account)
Then I did a restart of my Mac and logged in under the new user name. I launched Origin and choose Sims4 and PLAY.
Like I said, I don't know why it worked, but it did. Hope this helps.
i used your method as the same thing was happening to me.
i then went back onto my regular user which i have used since i got my macbook two weeks ago and every single one of my files was deleted. no documents, no desktop files, no downloads, it is all gone. over 2,700 files of cc and all my schoolwork has disappeared. do you know how i can fix this?
I have an error message for my Sims 4 game. I've tried the common troubleshooting, but haven't been able to sort it out. Please help.
Game already running- ed35e0ea:29f00e76:00000000:18a1dd51
- @Skidz_LFC
Please move the Sims 4 folder from Documents > Electronic Arts to the desktop then try and launch the game. For anyone still looking for a solution. I had this same problem on my Mac. When I first tried to relaunch the game after not playing in over a year there was a pop up to allow Sims access to my documents folder. I accidentally clicked deny but it never popped up again. This turned out to be the issue.
To fix it:
Go to System Preferences -> Security & Privacy -> Files & Folders -> Find “The Sims 4” in list and tick the “Documents Folder” check box to grant access.
https://www.ea.com/games/the-sims/the-sims-4/news/patch-15655
- @norskies This worked! Thank you so much!!
- @norskies This fixed mine. Thank you so much! What a relief. lol
Honestly, you saved me! Same thing happened to me, I denied the pop up and my game would sometimes show me that error, so I had to create numerous folders and always copy-paste all my saves and mods, UNTIL I came across your comment! I did what you said and IT WORKED! After weeks and weeks of trying to solve this! Thank you soooo much!!!!
- @norskies you saved my game thank you so much now I can play again.
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