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Hi @puderosasims,
Let's discard this is caused by a corrupted file, ok? Please, repair your game through Origin - right click on it and select 'Repair'.
When the process ends, could you try to take your sims to the library again?
-Mai
Thanks for your reply. 🙂
I repair my game and also delete the cache files on a regular basis, but, unfortunately, the issue still exists.
- puderosasims9 years agoSeasoned Ace
After your comment I've been wondering, what are the signs of corrupted (save?) files? My game works juts fine otherwise, but now I'm a little bit worried, haha.
- EA_Mai9 years ago
EA Staff
Hi @puderosasims,
Sorry for the delay. There's an easy way of knowing if an issue is due to the save or other reasons. Please, create a new save game from the main menu and send your sims to the library. Are you still experiencing this issue in that new save game?
-Mai
- puderosasims9 years agoSeasoned Ace
Sorry for my late reply! I tried what you suggested, but the problem remained.
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