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Spontosaurus's avatar
Spontosaurus
5 years ago
Solved

Saves not loading after update to Big Sur

So I updated my laptop to Big Sur and when I opened Origin, it started downloading the game and all of my packs again, weird. When I launch the game, my save won't load even though the save files are...
mac
  • Spontosaurus's avatar
    Spontosaurus
    5 years ago
    @Bluebellflora I fixed it actually, there was a new sims4 folder created in a different location and I hadn't realised so I moved the save files over and now it works, but thank you!
silvana85676's avatar
silvana85676
5 years ago

My save games have disappeared from the game as well - updated macOS to Big Sur

silvanaalfarano@Didgeridoo ~ % find ~ -type d -name "*The Sims 4*" 2>/dev/null

/Users/silvanaalfarano/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4 Legacy Edition

/Users/silvanaalfarano/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4

/Users/silvanaalfarano/Applications/The Sims 4 Packs

/Users/silvanaalfarano/Applications/The Sims 4.app

/Users/silvanaalfarano/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app

/Users/silvanaalfarano/Documents/Electronic Arts/The Sims 4

silvanaalfarano@Didgeridoo ~ % 

 

I've already repaired the game on Origin, still nothing

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

@silvana85676 

Is the saves folder in /Users/silvanaalfarano/Documents/Electronic Arts/The Sims 4 empty? This is where the game looks for saves to load.

You also have an Electronic Arts > Sims 4 folder in your iCloud Drive, have a look in there for your old saves folder. In Finder click on Go in the menu bar then Go To Folder, enter this then hit Go:

~/Library/Mobile Documents
  • silvana85676's avatar
    silvana85676
    5 years ago

    Apparently the entire content of my documents folder vanished, so I copied it all back from the cloud - thank you, problem solved! ❤️❤️❤️

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @silvana85676

    Sounds like your Mac stored it there during the update process as it was running out of room, good you found it 🙂

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