Forum Discussion

messylibra

9 years ago

Solved

Sims 3 on new Macbook Pro

Hey everyone. I seem to be having trouble running The Sims 3 on my new Retina Macbook Pro 15" (Mid-2017).

The specs are as follows:

OS: macOS Sierra (10.12.5)

Processor: 2.9 GHz Intel Core i7

Memory: 16GB 2133MHz LPDDR3

Graphics: Radeon Pro 560 w/ 4GB VRAM, Intel HD Graphics 630 1536MB

I purchased The Sims 3 Starter Pack and downloaded everything through Origin. It seems to install everything fine, and after patching the .app file with the super-patcher, the launcher shows "An unknown error occurred" when trying to run The Sims 3. I have also tried completely uninstalling the game and Origin as per BlueBellFlora's tutorials but I'm still not having any luck. I've read that The Sims 3 doesn't natively support macOS, especially Sierra.

EDIT: No anti-virus software is installed, and macOS was freshly installed before downloading/installing The SIms 3.

mac

messylibra
9 years ago
I finally got it to work by manually installing each expansion pack! Thank you everyone. <3

10 Replies

messylibra
9 years ago
I finally got it to work by manually installing each expansion pack! Thank you everyone. <3
Bluebellflora
Hero+
9 years ago
@messylibra

That's really good to know 🙂 Especially as your AMD GPU isn't supported but you can play Sims 3 on it. Just to clarify, you have the base game, High End Loft and Late Night installed?

I'm moving your thread to the Sims Mac forum too so other Mac users can see it.
messylibra
9 years ago
Yes, both High End Loft and Late Night are installed along with the base game.
messylibra
9 years ago
I also managed to successfully install Seasons and Island Paradise! This is really great.
Anonymous
8 years ago
I hope someone answers!!! Did you use the CDs, or digital downloads??? I tried installing it via CD on an external optical drive, and it kept saying my video card (pro 555) was not in the database. I tried adding it, as shown in tutorials, but nothing works!! ☹️
Bluebellflora
Hero+
8 years ago
@jaramaggie1996

What Mac do you have?
Anonymous
8 years ago
Bluebellflora, I was reading your tutorials about graphics cards but I didnt find for new IMac 2017. It's Radeon Pro 555 2GB too
Bluebellflora
Hero+
8 years ago
@Destruidra

Answered in your thread here - https://answers.ea.com/t5/The-Sims-Mac/The-Sims-3-Graphics-Cards-not-supported/m-p/6642150#M11310
Anonymous
8 years ago
Ok, thank you, i will try to solve the problem following your tips =)
Anonymous
8 years ago
Ive been having this same problem and ive tried everything! What do you mean by manually installed?