Sims 4 Mac Won't Start

I did all your steps!! I hope.. I apologize, I'm not a very tech-savvy  🤭

I for sure ran the Origin reset tool. The sims still crashed after I did that, so I followed your second set of steps.

I right-clicked the Sims 4 icon and then clicked move to trash. (See in screenshot one) even though I've tried re-opening the Sims (it still crashing) it hasn't made a new one?

Now the Sims looks the second screenshot in my applications folder  🤨

I have no idea what I did incorrectly!

Once again, thank you so much for your help 🙂

@lala82648

Because you haven't followed the last step:

Now open Origin, click on The Sims 4 in your Games Library and click on Download.

This what my Sims game in my library looks like, it's not showing the download button.

This what my Sims game in my library looks like, it's not showing the download button.

This what my Sims game in my library looks like, it's not showing the download button.

@lala82648

Ok. When you say you right clicked on the game and moved it to the trash, was that definitely the right file you trashed? It should have looked like this:

It would NOT have looked like this:

And you should have found it by right slicking on the Sims 4 in your Applications folder, selecting Show Package Contents, then Contents then MacOS. You didn't right click on the Sims 4 in your Applications folder and select Move to Trash did you? Is there a Sims 4 app in your trash?

I have the exact same problem as Lala82648

is there anything I can do?

I updated my Macbook pro to High Sierra and since then my Sims 4 won't launch, it shows in my dock but it doesn't even open, before I updated my os, Sims opened with ease.

@imransolomon

Have you repaired the game in Origin?

Have the same issue, I fully erased my MacBook and everything. I reinstalled origin, and the sims 4. I't won't open.  

I have the exact same problem. I upgraded to High Sierra for those freaking security reasons, and now my game won't open at all!!! It worked just fine RIGHT BEFORE!! 

I have re-installed, repaired, used the reset tool, followed the steps offered!! But nothing. 

I knew this stupid upgrade would mess things up, I just knew it... ☹️ 

Could someone please come up with a solution?