Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
8 years ago

Sims 4 not opening since December '17 patch? Please read here first

Since the December 2017 patch there has been a big increase in Mac users not being able to open their game. This could be related to a variety of issues so let's see if we can find a common issue or ...
mac
Anonymous's avatar
Anonymous
8 years ago

So after much troubleshooting and following the steps. What worked for me was going to the Sims 4.app > Contents > MacOS > deleting that file. Restart Origin, redownload the game, and it should work after that. I have closed and reopened multiple times, have expansion packs installed and mods installed, game is still working normally.

*Note* this caused the game in the "root" Applications folder to break and create a new one in ~/Applications

I only have one user on my computer so I'm leaving it there but others may want to try/test and move it to the root location for all users to access.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Yes, those are the instructions, though the symptoms that post presents were not what I had. My game wouldn’t get past the maxis logo and would freeze.
    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      8 years ago

      @artoom23

      That's fine, thanks for confirming 🙂 I can update the post.

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,170 PostsLatest Activity: 37 minutes ago

Community Highlights