Forum Discussion

ZaineTheInsane's avatar
6 years ago

Sims 4 stuck on finalizing to install (Mac)

I've tried other suggestions that have been seen floating around, but I'm still stuck on finalizing... It's been 2 days. Any suggestions for what else I can do besides signing out of Origin and restarting my laptop? If it helps, I'm running a Macbook Air (Catalina 10.15.1).

16 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @KeepCalmNancy

    It would help other Mac users who read this if you shared what finally fixed it for you. Someone has helped you, why not pass it along? It could then be marked as the solution for others who are looking for a solution to the exact same problem you are having. This community is for players helping players 🙂

    Newer computers often experience issues as the game is still catching up with the new hardware and software. Just because it's new doesn't mean it will all be hunky-dory. In fact, whenever you buy a new generation Mac the only immediate expectation should be for Apple software to work, not 3rd party apps. But of course we all hope that everything we want to run, and have been running, will also just work. When you contact EA you should make sure to feedback your suggestion about making the requirements clearer in Origin.

    With reference to your comment about CC/Mods, I never said you were an idiot but just removing CC/Mods doesn't always fix it as they may have had some lasting imprint on your save file which is why the basic troubleshooting step is always to remove the whole Sims 4 folder and start from scratch - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163 You may also have Mods installed into the core game files which will not be fixed by moving out the Sims 4 folder. Again, it is down to your personal setup and game.
  • oinkbaamoo's avatar
    oinkbaamoo
    5 years ago

    How did you solve this? I have the same problem and it is driving me crazy1!

  • ashamemep's avatar
    ashamemep
    3 years ago

    I was stuck on finalizing to open then instead I wanted to see if it would cricket up if I got three packs and it did and it’s working now

  • ChiriiBear's avatar
    ChiriiBear
    3 years ago

    Can you please tell us how you fixed this? I see multiple people asking and still no answer my device is doing this and I’d like to fix it as I’ve never had a problem with it before