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16 Replies
- @KeepCalmNancy
It would help other Mac users who read this if you shared what finally fixed it for you. Someone has helped you, why not pass it along? It could then be marked as the solution for others who are looking for a solution to the exact same problem you are having. This community is for players helping players 🙂
Newer computers often experience issues as the game is still catching up with the new hardware and software. Just because it's new doesn't mean it will all be hunky-dory. In fact, whenever you buy a new generation Mac the only immediate expectation should be for Apple software to work, not 3rd party apps. But of course we all hope that everything we want to run, and have been running, will also just work. When you contact EA you should make sure to feedback your suggestion about making the requirements clearer in Origin.
With reference to your comment about CC/Mods, I never said you were an idiot but just removing CC/Mods doesn't always fix it as they may have had some lasting imprint on your save file which is why the basic troubleshooting step is always to remove the whole Sims 4 folder and start from scratch - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163 You may also have Mods installed into the core game files which will not be fixed by moving out the Sims 4 folder. Again, it is down to your personal setup and game. How did you solve this? I have the same problem and it is driving me crazy1!
How did you fix this issue?
I was stuck on finalizing to open then instead I wanted to see if it would cricket up if I got three packs and it did and it’s working now
Can you please tell us how you fixed this? I see multiple people asking and still no answer my device is doing this and I’d like to fix it as I’ve never had a problem with it before
Hi, it's been about 4 years, did you end up fixing it?
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