Forum Discussion

Bugluvr's avatar
Bugluvr
3 years ago

Sims 4 stuck on update loop

I updated my sims 4 and instead of the usual play button it’s still says update. Doesn’t matter what I do. I restarted my computer, re downloaded origin, cleared the cache, repaired files, and nothing. I’m really upset about this but idk what else to do ☹️  

mac

13 Replies

Show More
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @Bugluvr

    Can you create a new user account on your Mac and see if you can play in that account? It sounds like permissions may be an issue in your current account. Quick and simple test it to create the new account. Make sure you allow all access for the game and Origin in the new account when prompted.
  • Bugluvr's avatar
    Bugluvr
    3 years ago

    I made another account and the same thing happens. Im pretty sure I gave origin and the game full access as well. Could it be my laptop causing this issue ?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @Bugluvr

    Might be a problem with your laptop yes. Can you go into System Preferences > Security & Privacy > Full Disk Access and provide a screenshot of the settings you have for Origin and The Sims 4. Please also do the same for Preferences > Security & Privacy > Files & Folders.

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,159 PostsLatest Activity: 39 minutes ago

Community Highlights