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garlanol's avatar
garlanol
Rising Newcomer
8 days ago

Re: Game crashing or not loading especially after updating? Post here.

I have been at this for hours. At first, the app would crash on the opening screen. I just reinstalling the EA App, emptying the cache, even uninstalled Sims 4. My computer is up to date, has been restarted. UGH.

Now, Sims 4 won’t open at all. I got an error, saying the game was not in my library: it was. 
Attempting to reinstall AGAIN.

Also missing from the Electronic Arts folder. 

2 Replies

  • 8ecf196533099efb's avatar
    8ecf196533099efb
    Newcomer
    8 days ago

    I am having the same issue!  I get the beginning screen and the music plays, but that is it.  I have uninstalled and reinstalled the app 5 times in the past two days without luck.  I have no mods, I have already deleted them.  I cleared the cache.  No luck.  

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