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So you moved the actual Sims 4 folder or you just moved the files out of the folder? I'm being specific because in the past there have been a couple of instances where the entire Sims 4 folder has had to be regenerated, just moving some or all of the files out of the folder has not been enough.
- Bluebellflora5 years agoHero+@bosco1334
Thanks. Do you have a lastCrash report generated in the Sims 4 folder when this happens?
Try setting up a new users account on your Mac and see if the game will play in that account - https://support.apple.com/en-gb/guide/mac-help/mtusr001/mac- 5 years ago
@BluebellfloraHi again, the loading screen does not crash, it's almost as if it's glitched and stays on that one screen. I end up just force quitting the game as it will not load to the next menu screen so I give up waiting- and yes, I have sat there for more than an hour waiting to see if it would start up (and had no success). So due to force quitting the game- it does not generate lastCrash reports. I checked my old sim files (the ones sitting on my desktop) and they have three from 2018, however, I have been playing just fine after those crash reports were generated (or I at least continued playing just fine until this new loading screen problem).
As for the new user, I also created a new user on my Mac and the game unfortunately still did not start up and found the exact same problem on the different user account.- Bluebellflora5 years agoHero+@bosco1334
Hmm, thanks for the detailed info. Were any of your installed apps running in the new account? Such as monitoring software like antivirus, Spotify, a 3rd party firewall, file sharing, anything at all? What icons are showing in the top right of the menu bar in Finder (where the time is)?
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