Forum Discussion

lauzbawz's avatar
6 years ago
Solved

Sims 4 won't work after update June 3rd 2020

I play sims 4 on Mac. The game runes great and I have been playing it fine. However, after installing the latest update (June 3rd), the game unexpectedly quits when I try to launch my save file. I moved my sims 4 file to the desktop, started a new game and that worked fine. However, when I moved my save file back into this game (I did not move any mods in and disabled CC in game) I had the same problem! Any help would be really appreciated!! I have repaired the game and deleted my mods. 

  • Bluebellflora's avatar
    Bluebellflora
    6 years ago

    Marked as the solution for visibility


    Update - a hot fix patch, PC: / Mac: 1.63.134.1220, has been released (4 June) to fix this issue. Make sure your game is updated. I can confirm my saves now load ok 🙂

    Since the 3 June patch, PC: 1.63.133.1020 / Mac: 1.63.133.1220, Console: Version 1.25some users are reporting they cannot load their saved games, that the game crashes when pressing Play in the Main Menu or pressing Load Game. This is a known bug and can affect all platforms for players with vanilla games and CC/Modded games. Please report in the master bug thread here - https://answers.ea.com/t5/Bug-Reports/BG-June-3-Patch-crash/m-p/9167748#M132725 

    There is currently no solution or workaround for this problem but hang onto your saves until (hopefully) it is fixed.

13 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago

    Marked as the solution for visibility


    Update - a hot fix patch, PC: / Mac: 1.63.134.1220, has been released (4 June) to fix this issue. Make sure your game is updated. I can confirm my saves now load ok 🙂

    Since the 3 June patch, PC: 1.63.133.1020 / Mac: 1.63.133.1220, Console: Version 1.25some users are reporting they cannot load their saved games, that the game crashes when pressing Play in the Main Menu or pressing Load Game. This is a known bug and can affect all platforms for players with vanilla games and CC/Modded games. Please report in the master bug thread here - https://answers.ea.com/t5/Bug-Reports/BG-June-3-Patch-crash/m-p/9167748#M132725 

    There is currently no solution or workaround for this problem but hang onto your saves until (hopefully) it is fixed.

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    6 years ago
    Thanks for your reports and for explaining that BluebellFlora. I'm going to lock this thread here as to not have the information across different threads. If you are experiencing this, please, join the thread BluebellFlora linked above - we will be posting any updates there.

    Thanks!